Customer Benefits

Pick up & delivery direct to your office:

Hunter Document Management Staff Member On Delivery

A major advantage HDM offers is a pickup and delivery service direct to your office.

We maintain a same-day delivery service for requested records with outlying areas (over 50 klms from Newcastle CBD) receiving deliveries on a next working day morning basis.

Our pickup and delivery service greatly reduces the time and effort your employees spend on archive records. It's far important for staff to get on with the business of the day rather than spending unproductive hours in a storeroom or travelling to an offsite storage facility.

At HDM, we believe Records management shouldn’t mean lost productivity.

Risk Reduction

Here are four key areas where we can help reduce your exposure to risk:

OH&S - As we take over the handling, movement and packing of your archive records, the risk of injury to your staff members is greatly reduced. No employer needs the added burden of a worker's compensation claim.

LOSS - Our system provides control over your records. With our barcoding software, we eliminate the misplacement or misfiling of records.

SECURITY - Your records are safe from prying eyes. Many business records are sensitive and need to be kept in a secure manner.

TIME - Between our high-tech cataloguing procedures and efficient delivery service, we believe we can deliver your records to you quicker than you could find them in your current storage arrangement.

Cost Savings

At HDM, we realise that controlling costs is crucial to all organisations.

We operate a true user pay system: you will only pay for services provided. At HDM there are no minimum quantity requirements, pre-payment requests, or hidden charges. The majority of our clients operate on a monthly invoice cycle, with smaller clients operating on a quarterly invoice cycle. All invoices provide detailed information and are provided on an arrears basis.

The actual cost of our services is dependent on the number of archive boxes stored and services provided. Please contact us on 4952 7777 and we will be pleased to provide you with a cost estimate.

You may be pleasantly surprised as how cost effective HDM can be. And don't forget, we come to you!


Security Camera

HDM provides you with high-level security for your records.

The HDM repository is protected by coded entry requirements and full time camera surveillance. We also have early warning systems in place to monitor any unauthorised entry attempt and smoke and movement detection. These systems are monitored on a 24/7 basis.

Operating from Kotara, we have the benefit of being a part of a purpose-built storage centre – including the benefit of staff that live permanently on site.